We’re all about making life easier here at Impressive Platters, which is why we’ve made sure there are infinite (well, five) ways to shop our incredible range of gourmet foods and first-class equipment. Our online catalogue is easy to navigate and available on both mobile and desktop devices, and our expert catering specialists are only a phone call away.
Shopping online at Impressive is a simple and smooth process, thanks to our user-friendly website. You may place an order online anytime - (24 hours / 7 days a week) by following these no-fuss steps:
Sit back, relax, and enjoy browsing through our extensive range of products and services
Select the delicious product/s you wish to order
Once selected, a new window will appear. Depending on the product, you may be faced with a few options: a. Dietary Requirements – now is the time to select the appropriate dietary version of the product, where available, such as Vegetarian b. Select a Type – you may be given the opportunity to select a particular type or flavour of your selected item, such as Apple & Cinnamon or Oreo. c. Quantity – let us know how many items you would like to order. If you’re unsure, please select Recommended Amount and let us do the math for you!
Once you have made the appropriate selections, click on Continue to Order Details
Please review your selection and describe any specific requirements or alterations needed in the box provided. When you’re ready, select Proceed to Check Out (or View My Cart if you wish to change or delete items or click the ‘X’ on the top left of the window to continue shopping)
Once Proceed to Check Out is selected, you will be taken to the Would you like to Consider... screen. You may add products or services before proceeding! See point # 8 below. If you select Continue to Order Details, you will reach the Order Details page...(see point #10) OR you may decide to click on the Shopping Cart Icon found on the top right-hand side of your browser and select View Cart where you can edit or remove items, add any special requirements, or alter your quantities. You can also change to Recommended Amount if you decide that you’d like to leave the quantities up to us. Remember to select Update Cart when you are finished making changes. Also, remember to scroll to the bottom of the page where you can view our personalised suggestions for additional products
When you’re ready, select Place Order
You will be taken to a page that gives you the opportunity to make additional upgrades to services such as Delivery Plus, and Impressive Plus, or consider additional services and products such as our Special Presentation platters, and wait/bar staff
When you’ve finished making your additional selections, click on Continue to Order Details
You’re now ready to enter the final Order Details. This will include your event date and time/s, type of event, and number of attendees. You will also need to provide your company name and details, and delivery and invoice addresses (if different). Please note: If you are an existing member and are logged in using your existing membership details, your company and address details will be pre-filled; you may edit this information if necessary
Review your details and order summary, then select Submit Order
Congratulations! Your order has been submitted. You will be able to view your order summary on this page and print if desired. You will receive an automatic responder email into your inbox, but must wait to receive an email confirmation from one of our customer service consultants to be sure the order has been processed. If you do not receive our confirmation by 5:00pm, please contact us.
To ensure most items from our product range are available to you, please try to place your order by 3pm, at least one working day prior to your function. For same-day orders or last-minute requests, please refer to our Express Menu
You will also be given the opportunity to Create An Account, if you haven’t already done so.
With an Impressive membership, you will enjoy a whole host of fantastic benefits, including:
and select View Cart where you can edit or remove items, add any special requirements, or alter your quantities. You can also change to Recommended Amount if you decide that you’d like to leave the quantities up to us. Remember to select Update Cart when you are finished making changes. Also, remember to scroll to the bottom of the page where you can view our personalised suggestions for additional products
